Resolved -
This incident has been resolved. After our internal resources discovered there was a problem, we immediately failed over some faulty nodes in the west region to our east region and restarted the west region resources. This appears to have addressed the issue. We are adding some code provisions to prevent this kind of slow down in the future.
Feb 23, 15:35 MST
Monitoring -
We have failed over faulty nodes to a healthy node, restarted the slow nodes and are monitoring the speed and health of all nodes.
Feb 23, 14:33 MST
Update -
We are continuing to investigate this issue.
Feb 23, 14:16 MST
Investigating -
We are currently investigating this issue.
Feb 23, 14:15 MST