This incident has been resolved. After our internal resources discovered there was a problem, we immediately failed over some faulty nodes in the west region to our east region and restarted the west region resources. This appears to have addressed the issue. We are adding some code provisions to prevent this kind of slow down in the future.
Posted Feb 23, 2026 - 15:35 MST
Monitoring
We have failed over faulty nodes to a healthy node, restarted the slow nodes and are monitoring the speed and health of all nodes.